Shipping & Returns

SHIPPING

Due to the circumstances surrounding COVID-19, please expect order delays. Please chat or e-mail us if you have any questions or concerns. Thank you in advance for your patience and support.

How quickly do you want your jewelry?

Whenever. I'm in no hurry (Ground: 3-5 business days) - $8
Seriously, no delays but can wait a few days (Priority: 2-3 business days) - $15 
No FOMO here - ASAP please! (Expedited: 2 business days) - $30

Live outside the US?
Don't be jelly, we ship to you too!
All international orders are shipped via a $50.00 Flat Rate. Delivery averages 2-10 days. Any additional duties, fees or taxes is the buyer's responsibility.



RETURNS & EXCHANGES


Oof, so you're not totally obsessing over your CHARMBAR piece?
No worries, if you aren't totally in love with it, you are welcome to return or exchange unworn products in their original packaging within 30 days of the ship date for a refund (less shipping if applicable) to the original method of payment.

To exchange an item, please email hello@charm.bar 

Please ship your return or exchange in a padded envelope or box. TBH, we recommend shipping back in a method that can be tracked and/or insured. Unfortunately, we are unable to issue a refund or exchange on merchandise we did not receive.



REPAIR POLICY


Total bummer!

If there is an issue with your CHARMBAR purchase within 90 days of receiving it, please email a picture to hello@charm.bar for further assistance. We'll get back to you within 1-3 business days. Bible.